John is an excellent real estate agent in the Lansing area. Personable, honest, and service oriented. He is busy, but you wouldn't know it. He is willing to assist at any time. He also has systems and people in place to make any transaction move smoothly. Michaela Graff, his transactions  coordinator, is excellent and incredibly responsive. John understands the industry and the process, so finding a home and closing is smooth from the agent side. This is the second house I have bought with John as my agent and I wouldn't hesitate to work with him again. John isn't one to forget people and always takes my calls (even when we aren't actively working together) to answer any real estate related questions I have, which is pretty cool. John has become more than just our go to agent, he has become a friend. BONUS: John throws excellent parties!(For more of John's reviews click on the 5-Star Zillow logo below)